How do you fix Apple CarPlay or Android Auto connectivity problems in a 2019 Toyota RAV4?

Check USB Cable

• Ensure you are using an official or high-quality USB cable. Low-quality or worn-out cables often cause connectivity problems.
• Try a different USB cable if you suspect the current one might be faulty.

Verify iOS/Android Version

• Ensure your phone's operating system is updated to the latest version. Older OS versions might not be compatible with Apple CarPlay or Android Auto.
• Navigate to your phone’s settings to check for software updates and install any available updates.

Update Infotainment System

• Check if there is an update available for your Toyota RAV4’s infotainment system. Updates can often fix bugs and improve compatibility with devices.
• Visit Toyota’s official website or contact your dealership for information on how to update your infotainment system.

Enable Apple CarPlay or Android Auto on Your Phone

• For Apple CarPlay: Go to Settings > General > CarPlay, and ensure that CarPlay is enabled.
• For Android Auto: Open the Android Auto app on your phone and follow the on-screen instructions to set up and enable Android Auto.

Restart Your Devices

• Restart your phone by turning it off and on again.
• Restart your car’s infotainment system by turning the ignition off and on, or by using any available system restart option.

Reset Connections

• On your phone, navigate to Bluetooth settings and remove or forget the connection to your Toyota RAV4.
• Reestablish the connection by following the pairing instructions specific to your phone and the car's infotainment system.

Check Permissions

• When prompted for permissions during the setup of Apple CarPlay or Android Auto, ensure you grant all required permissions.
• Double-check the app permissions in your phone settings to ensure neither Apple CarPlay nor Android Auto has restrictions preventing operation.

Inspect Infotainment System Settings

• Navigate to your car’s infotainment system settings and ensure that Apple CarPlay or Android Auto is enabled.
• Refer to the car’s user manual for specific instructions on accessing and modifying these settings.

Consult the Dealership

• If none of the above steps resolve the issue, it might be necessary to consult your dealership for specialized troubleshooting.
• Your dealership might be able to diagnose and fix the problem, including providing software updates or hardware checks.