How to fix charging issues in the 2018 Tesla Model S when using home chargers?

Content verified by Michael G.
September 18, 2024
Learn how to troubleshoot and fix charging issues in your 2018 Tesla Model S when using home chargers. Get back on the road quickly with our easy solutions.

 

Check the Power Source

 

  • Ensure your home electrical system is up to date and can handle the load. Tesla recommends a 240V outlet for optimal charging.
  • Inspect the outlet for any visible damage or wear. A damaged outlet might not provide a consistent power supply.
  • If possible, try other outlets to see if the issue persists. This helps identify if the problem is with the outlet or the charger.

 

Inspect Charging Equipment

 

  • Ensure your Tesla mobile connector or wall connector is properly plugged in both at the outlet and into the vehicle.
  • Check the charging cable and connectors for any visible signs of wear or damage.
  • If you have another Tesla charging cable, switch them to determine if the issue is with the cable itself.

 

Verify Charging Settings

 

  • On the touchscreen, go to "Controls" > "Charging" to verify charging status and current settings.
  • Ensure that "Scheduled Charging" settings do not conflict with your current time, as this could delay charging start times.
  • Adjust the charging current to a lower rate temporarily and see if the issue resolves, which can determine if the car was attempting to draw too much power too quickly.

 

Restart Your Vehicle and Charging Equipment

 

  • Perform a soft reboot of your Tesla. To do this, press and hold both scroll buttons on the steering wheel until the touchscreen turns off and then back on.
  • Unplug the charging connector from both the car and the wall, wait for a few seconds, then plug them back in to see if this resets the charging process.

 

Update Firmware

 

  • Ensure your Tesla has the latest firmware update. Tesla periodically releases updates that can fix charging and other issues.
  • Check for software updates via the car’s touchscreen under "Controls" > "Software". If an update is available, follow the on-screen instructions to download and install it.

 

Contact Tesla Support

 

  • If none of these steps resolve the charging issue, it's best to contact Tesla Support for further assistance.
  • They can perform remote diagnostics on your vehicle and provide more specific guidance based on the issue identified.
  • In some cases, an appointment with a Tesla service center may be necessary for a thorough inspection and repair.

 

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