What steps should be taken if the 2018 Ford Escape’s adaptive headlights are not functioning correctly?

 
1. Check for Error Messages
 

• Inspect the dashboard for any error messages or warning lights that may indicate an issue with the adaptive headlights.
• Consult the vehicle’s owner manual for a detailed explanation of these error messages.

• Physically inspect the headlight units for any obvious signs of damage, such as cracks, moisture, or loose connections.
• Ensure that the bulbs are properly fitted and that the housings are secure.

• Check the settings of your adaptive headlights in the vehicle’s infotainment system or control panel to make sure they have not been turned off or adjusted incorrectly.

• Park the vehicle in a dark area and turn on the headlights to see if they swivel as the steering wheel is turned.
• Make sure the vehicle is in motion as some adaptive headlight functions only work when the car is moving.

• Examine all related electrical connections and wiring, ensuring that they are intact and free of corrosion.
• Look for loose plugs or damaged wires that may need to be secured or replaced.

• Look for troubleshooting tips and advice in the vehicle’s owner manual specific to the adaptive headlight system.

• Ensure that the vehicle’s battery is fully charged and functioning correctly as low battery power can affect the performance of the adaptive headlights.

• Some issues might be resolved by performing a reset of the vehicle's electrical system. Disconnect the vehicle’s battery for a few minutes and then reconnect it to reset the system.

• Check if there are any software or firmware updates available for the vehicle’s onboard computer that could rectify issues with the adaptive headlights.

• If none of the above steps resolve the issue, take the vehicle to a certified Ford technician or dealership for a professional diagnosis and repair.